Talk to the Brivath team

Last updated: 8 November 2026

A little help with the details

Choosing art is personal. At Brivath, we want you to have the information you need to make a choice you feel comfortable with.

Ask us about a print before you buy, or get in touch if you need a hand with an order you have already placed.

You can write to us using the details below or send a note through the contact form.

What would you like to know?

Our team can assist with the following parts of shopping at Brivath:

Understanding a print

Check a design, ask about the listed sizes or find out more about the material, colour and specifications described on its product page.

Looking up an order

We can review questions about your purchase confirmation, selected options or an existing order.

Following a delivery

Get help with preparation times, delivery estimates, tracking details or a concern about a parcel.

Arranging a return

We can explain the procedure for an eligible return or exchange and help with questions about a refund.

Checking a payment

For a checkout, payment confirmation or billing enquiry, send us the relevant order details so we can review it.

Something else

Questions about Brivath, the collection or our store policies are welcome too.

When to expect a reply

We know that waiting for an answer can be frustrating, especially when it concerns an order.

Our aim is to respond within one business day.

It may take a little longer when we receive a higher volume of enquiries.

We make reasonable efforts to read each message carefully and provide a useful response.

Help us find your order

If you are writing about a purchase, please include:

• The order reference number.

• The email address used at checkout.

• A short description of what you need help with.

• Any useful details about the print or delivery.

For damaged or incorrect artwork, we may ask for photographs of the item and packaging to understand what happened.

Please keep passwords, full payment card numbers and sensitive banking details out of your message.

The details you need

For product questions, order assistance or general enquiries, contact Brivath here:

Store: Brivath

Website: https://brivath.shop/

Email: contact@brivath.shop

Phone: +44 7450 893103

Business Address: 6 Priestden Rd, St Andrews KY16 8DJ, United Kingdom

Thank you for taking a look around Brivath. We will be glad to help with your next question.