From our shop to your door

Once you have found a print you love, the next step is getting it to you. Brivath aims to make that journey clear, with suitable packaging, delivery information and shipment updates.

This policy sets out the delivery areas, charges, preparation process and estimated times for orders placed at brivath.shop.

1. Delivery areas and standard shipping

Brivath currently ships physical wall art prints throughout the United States.

We offer free standard shipping on all eligible wall art print orders, with no minimum purchase requirement.

Eligible domestic orders do not incur an additional standard shipping charge.

The destination, parcel dimensions and handling needs determine which carrier may deliver your order. Carriers include:

• USPS (United States Postal Service)

• UPS (United Parcel Service)

The carrier used for an individual parcel depends on its delivery requirements.

2. Getting your order ready

We prepare each order before handing the parcel to its carrier.

Allow 1–2 business days after order confirmation for our standard preparation process.

During that time, we review the purchase, prepare the chosen print and pack it for dispatch.

Weekends and applicable public holidays are excluded from business-day calculations.

Preparation time and the time a parcel spends travelling are separate stages.

3. Estimated arrival times

Our estimates are intended to help you plan for your delivery.

For standard orders, the usual timetable is:

After dispatch, standard transit generally takes 3–5 business days.

In normal circumstances, most orders are expected to arrive approximately 4–7 business days from the date of purchase.

These are estimates, rather than guaranteed arrival dates.

Circumstances outside our reasonable control can affect a delivery, including:

• Disruption caused by severe weather.

• Transport interruptions or carrier delays.

• Higher parcel volumes over holiday periods.

• Operational interruptions.

• Other unforeseen logistical problems.

If you need a print for a particular occasion or project, allow some extra time for possible delays.

4. Looking after the artwork in transit

Prints need protection while they are handled and transported.

We choose packaging methods to suit each product’s size, format and handling requirements.

The aim is to reduce the risk of transit damage and help the artwork reach you in good condition.

Please look over the parcel and artwork soon after they arrive.

Contact us as soon as possible if either appears damaged, something is missing, or you have received the wrong item.

We may ask for photographs of the artwork or packaging so we can assess the problem and an appropriate next step.

Our Returns & Refunds policy explains more about damaged and incorrect items.

5. Following your parcel

Tracking information accompanies every dispatched order so you can follow its progress.

We generally provide tracking details within 24 hours after your order has shipped.

When the details are available, use the carrier’s tracking service for progress and delivery updates.

The first update may not be visible as soon as the parcel leaves us.

A carrier can need extra time to register the parcel and begin displaying its tracking events.

6. Signatures on higher-value deliveries

For purchases with a total value exceeding $200, the delivery carrier may require a signature upon receipt.

If a signature is needed, someone may have to be at the delivery address to receive the parcel.

Requirements vary with the carrier and the circumstances of the shipment.

Check tracking updates for delivery instructions and any notice that a signature is needed.

7. Checking your delivery details

Before completing checkout, make sure the delivery address is correct.

Please provide:

• The recipient’s full name.

• The full street address.

• An apartment, suite or unit number where relevant.

• The city and state.

• The correct ZIP code.

• Any other information needed to complete the delivery.

You are responsible for submitting complete and accurate shipping information.

Missing or incorrect details can delay a parcel, cause a failed delivery attempt or create other delivery problems.

If you notice an address mistake after ordering, contact us as soon as you can.

We will check whether it can be corrected before dispatch.

8. If you need help with a delivery

You do not have to work through a delivery question alone.

Our team can review unexpected delays, problems finding tracking information, and reports of damaged or incorrect parcels.

Include the order number and relevant shipment details in your message so we can find the purchase and look into it.

We aim to reply within one business day. Enquiries may take longer during periods of increased demand.

9. Speak to Brivath

For a delivery estimate, tracking question or concern about a parcel already travelling, use the contact details below.

Store: Brivath

Website: https://brivath.shop/

Email: contact@brivath.shop

Phone: +44 7450 893103

Address: 6 Priestden Rd, St Andrews KY16 8DJ, United Kingdom